Terms & Conditions
Up to 70% OFF
- Up to 70% off on all sale styles.
- Offer starts on Monday, 12 January 2026.
- No promo code needed - price is as shown at checkout.
- Cannot be used in conjunction with any other promotion.
- Standard returns and exchange rules apply. See here.
REFUNDS & EXCHANGES
- Refunds and exchanges for eligible online purchases are accepted within 30 days of purchase. Items must be unworn, unused, and returned in their original packaging.
- We do not offer refunds for change of mind purchased using Afterpay. ACL apply
- Refunds, exchanges, or store credit are available on full-price items and sale items priced at $170 and above.
- Sale items priced between $100 – $169.99 are not eligible for a refund; however, an exchange or store credit will be offered.
- Sale Items priced at $99.99 or below are considered final sale and are not eligible for return. This also applies to purchases made during Warehouse Clearance Sales.
- ACL - Australian Consumer Law rights apply.
- For more information or to request a return, please visit our Returns page.
Sale
- Available online unless otherwise promoted and dependant on stock levels.
- These items are not eligible for return unless otherwise stated. ACL apply
Contact customercare@klouds.com for more information on whether you can return your purchase for a refund or be offered a credit. - Not in conjunction with any other offer or promotion unless otherwise stated. I.e ‘further sale on top of sale’.
- Terms of offer at promoter's discretion.
WELCOME DISCOUNT
- Sign up at the bottom of this page to receive our emails and receive a unique 10% discount code.
- Discount code is single-use only and valid on full-price shoes over $99.