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EASY RETURNS Within 30 days of purchase
Klouds

Terms & Conditions

Terms & Conditions

autumn winter sale | 30% OFf

  • Shop a flat 30% off selected styles here. 
  • Sale is online only.
  • There is no promo code, discount is already marked off the shoes and prices are reflected as so in your cart.
  • Items marked FINAL SALE are not eligible for return or exchange.
  • Standard returns and exchange rules apply. See here.

REFUNDS & EXCHANGES

  • Refunds and exchanges for online purchases will be accepted within 30 days if items are unworn and in their original packaging.
  • We strictly do not offer refunds if you made your purchase using Afterpay.
  • We strictly do not offer refunds during warehouse clearance sales and for items marked as 'final sale'.
  • Visit our returns page for more information or to request a refund.

OUTLET

  • Available online unless otherwise promoted and dependant on stock levels.
  • These items are not eligible for return unless otherwise stated.
    Contact customercare@klouds.com for more information on whether you can return your purchase for a refund or be offered a credit.
  • Not in conjunction with any other offer or promotion unless otherwise stated. I.e ‘further sale on top of sale’.
  • Terms of offer at promoter's discretion.

WELCOME DISCOUNT

  • Sign up at the bottom of this page to receive our emails and receive a unique 10% discount code.
  • Discount code is single-use only and valid on full-price shoes over $99.