Contact Us

NEED HELP?

Get in contact with our friendly and knowledgeable customer care team!

Free call us on 1300 762 288 between 8am and 4pm WST (Monday to Friday) or email us at customercare@klouds.com to help with any issues or queries you may have.

 Alternatively you can live chat with us via the live chat bubble in the bottom right hand corner. Our friendly staff are waiting to help you find your fit!

HEAD OFFICE & CUSTOMER CARE CONTACT DETAILS

19 Howe Street, Osborne Park
Perth, Western Australia, 6017
Phone: 1300 762 288
Email: customercare@klouds.com

KLOUDS COUNTERFEITS

We have become aware of several non-reputable websites using deceptively similar Klouds/Kloud/Clouds/Cloud terminology and branding to target consumers as legitimate Klouds products. 

These websites will advertise on Google, Facebook, Instagram and other online platforms to attract customers. If you order from these sites, you may receive an inferior quality product or no product at all if these sites are seeking to obtain your personal and payment information.

You can only be confident that footwear purchased from klouds.com or one of our authorised stockists are genuine Klouds. 

Tips when shopping online:

  • Check the site is secure and the URL - klouds.com is our only legitimate web address
  • Ensure there is easily accessible contact information on the website - we clearly display our contact details (phone number, email and contact address) 
  • Our sales are announced only on our verified social media channels and through emails from Klouds
  • If a price looks too good to be true, it probably is! 

If you have any questions or concerns about a website you are browsing purporting to sell Klouds, please contact us.

INTERESTED IN STOCKING KLOUDS SHOES?

PC Brands
19 Howe Street, Osborne Park
Perth, Western Australia, 6017
Phone: 1300 175 641
Email: sales@pcbrands.com.au